Shipping & payment conditions


Shipping costs and payment methods at Holst | NaturSchlafStudio

For EU countries, all prices include 19% VAT.

ATTENTION: For not EU countries (e.g. Switzerland), all prices are net, i.e. without VAT.

Delivery to Switzerland

Order VAT free

As a customer from a non-EU country, you can shop with us VAT-free. The prices listed in the online shop initially include German VAT (19%). If you select Switzerland as your country of delivery in the first screen, all prices are displayed without VAT.

Customs duties and taxes

When shipping to Switzerland, you are considered the "importer". You will therefore be charged Swiss import turnover tax (VAT) as well as customs clearance and import fees in addition to the value of the goods.

Depending on the value of the goods and the type of shipment, the processing is carried out by the parcel service, the freight forwarder or the customs agency commissioned by us.

A non-binding brief summary of the costs of importing non-commercial orders into Switzerland:
A handling fee plus a customs clearance fee is charged by Swiss customs.
The customs fees are then added to the net invoice amount and the current Swiss VAT rate is applied to the final total.

You can also find a more detailed breakdown of the fees here, for example:

Please understand that this information is provided without guarantee and only serves as an indication of additional costs that may arise.​
Swiss Post provides precise information and has created an easy-to-understand explanatory video especially for this purpose: klick



Parcel deliveries to German islands

Only parcel shipping with island surcharge is possible to the following DE postcode areas:
18565 Fährinsel, 25849 Pellworm, 25859 Hooge, 25863 Langeneß, 25869 Gröde, 25938 Wyk, 25946 Nebel, 25980 Westerland, 25992 List, 25996 Wenningstedt, 25997 Hörnum, 25999 Kampen, 26465 Langeoog, 26474 Spiekeroog, 26486 Wangerooge, 26548 Norderney, 26571 Juist, 26579 Baltrum, 26757 Borkum, 27498 Helgoland

In the case of shipment to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred in connection with your order, which are not cleared through us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. For details, please contact the respective competent authorities.



We do NOT ship daily for ecological reasons!

Orders for stock goods that can be sent by parcel post until Monday 12 clock (incl. receipt of payment) will only be registered once a week on this Monday with the shipping service provider and packed for shipping. 

On Tuesday, the parcels will be picked up here by the shipping service providers and delivered within a few days.
(Should one of these days fall on a public holiday, everything will be postponed until the next working day!)

Other countries:

Due to the disposal obligations of packaging materials, delivery will only be made to the countries listed 

Shipping Info Spedition Goods:

CAUTION:  The goods will be delivered by a forwarding agent within 2-3 weeks with 2 people and carried to your home.
Only the delivery of new furniture, without disposal of packaging, without disposal of old furniture and without assembly work shall be deemed agreed.

An assembly service can be offered additionally on request according to individual offer! 
This service cannot be booked via the shop and must be requested separately before purchase.