Information on the authenticity of customer reviews

Each consumer review is checked for authenticity before it is published, so that it is ensured that reviews only come from consumers who have actually purchased / used the reviewed products or services.

The verification on the shop product pages is done by making the possibility of submitting a review dependent on a prior login to a registered customer account from which a purchase was made.

The verification on the reference page with the ratings via "Do you know one?" is additionally carried out by manual verification in the form of a comparison of the rating with the order history of the merchandise management system in order to make a previous product purchase or service the necessary condition for publication.

We do not make any changes to the reviews submitted and checked for authenticity by genuine buyers (regardless of whether they are positive or negative). However, all reviews (regardless of whether they are positive or negative) that cannot be assigned to any purchase or claimed service will be deleted. If it is not possible to delete and / or check "reviews by unknown", the corresponding review will be marked "unchecked". In this way, everyone can form their own opinion.

We wish for mutual fairness in trading and rating.